WEBSITE PRIVACY POLICY

www.kitmueblescamper.com

I. PRIVACY AND DATA PROTECTION POLICY

In compliance with current legislation, www.kitmueblescamper.com (hereinafter, the "Website") undertakes to adopt the necessary technical and organizational measures, according to the appropriate level of security for the risk of the collected data.

Laws incorporated in this privacy policy

This privacy policy is adapted to current Spanish and European regulations on the protection of personal data on the internet. Specifically, it complies with the following rules:

• Regulation (EU) 2016/679 of the European Parliament and of the Council, of 27 April 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR).

• Organic Law 3/2018, of 5 December, on the Protection of Personal Data and the guarantee of digital rights (LOPD-GDD).

• Royal Decree 1720/2007, of 21 December, approving the Regulation implementing Organic Law 15/1999, of 13 December, on the Protection of Personal Data (RDLOPD).

• Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (LSSI-CE).

Identity of the data controller

The data controller of the personal data collected on www.kitmueblescamper.com is:
Juan Jose Palou Martinez, NIF: 322657725 (hereinafter, the "Data Controller").

Contact details:

• Address: Rua da Capela de Santo Antonio 7, Olho Marinho, Portugal

• Phone: +34 653871812 / +351 962947703

• Email: kitmueblescamper@gmail.com

Registration of Personal Data

In compliance with the GDPR and the LOPD-GDD, we inform you that the personal data collected through forms on www.kitmueblescamper.com will be incorporated and processed in our database for the purpose of facilitating, expediting, and fulfilling the commitments established between the Website and the User, or maintaining the relationship established in the forms the User fills out, or to respond to their request or inquiry.

Unless the exception provided for in Article 30.5 of the GDPR applies, a record of processing activities is maintained specifying, according to their purposes, the processing activities carried out and the other circumstances established in the GDPR.

Principles governing personal data processing

The processing of personal data of the User will be subject to the following principles:

• Lawfulness, fairness and transparency: User consent will always be required, after fully transparent information on the purposes of data collection.

• Purpose limitation: Data will be collected for specific, explicit, and legitimate purposes.

• Data minimization: Only strictly necessary data will be collected.

• Accuracy: Data must be accurate and kept up to date.

• Storage limitation: Data will be kept only as long as necessary.

• Integrity and confidentiality: Data will be processed securely to ensure confidentiality.

• Proactive responsibility: The Data Controller is responsible for compliance with the above principles.

Categories of personal data

The categories of data processed on www.kitmueblescamper.com are identification data.
In some cases, special categories of personal data (Article 9 GDPR) may also be processed, always with explicit consent.

Legal basis for processing

The legal basis for processing personal data is consent. www.kitmueblescamper.com undertakes to obtain explicit and verifiable consent from the User. Consent can be withdrawn at any time.

Purposes of processing

Personal data is collected and managed by www.kitmueblescamper.com in order to facilitate, expedite and fulfill commitments established with the User, to maintain relationships established in forms, or to respond to requests or inquiries.

Additionally, data may be used for commercial purposes, personalization, statistics, marketing studies, and to improve the quality, operation, and browsing experience of the Website.

Data retention periods

Personal data will only be retained for the minimum time necessary, or until the User requests its deletion.

Data recipients

User personal data will not be shared with third parties, unless expressly indicated when collected.

Data of minors

Only users over 14 years of age may give valid consent for data processing. For users under 14, parental or guardian consent is required.

Data security and confidentiality

The Website uses an SSL certificate to ensure secure and encrypted transmission of personal data.

While www.kitmueblescamper.com cannot guarantee absolute invulnerability of the internet, it undertakes to notify Users without undue delay of any personal data breach that may pose a high risk to their rights and freedoms.

Personal data will be treated confidentially, and confidentiality will be contractually ensured with employees, partners, or any person who has access to the information.

User rights

Users may exercise the following rights under the GDPR and Organic Law 3/2018:

• Right of access

• Right to rectification

• Right to erasure ("right to be forgotten")

• Right to restriction of processing

• Right to data portability

• Right to object

• Right not to be subject to automated decision-making, including profiling

Requests should be addressed in writing to the Data Controller with the reference "GDPR-www.kitmueblescamper.com", including identification and the reason for the request, to the following address or email:

• Address: Rua da Capela de Santo Antonio 7, Olho Marinho, 3350-210

• Email: kitmueblescamper@gmail.com

Third-party links

The Website may contain links to third-party websites. Each third party is responsible for its own privacy policies and practices.

Complaints

If a User considers that there is a problem with how personal data is processed, they have the right to lodge a complaint before the relevant Data Protection Authority. In Spain, this is the Spanish Data Protection Agency (AEPD): https://www.aepd.es

II. ACCEPTANCE AND CHANGES TO THIS PRIVACY POLICY

The use of this Website implies acceptance of its Privacy Policy.

www.kitmueblescamper.com reserves the right to modify this Privacy Policy at its own discretion or due to legal, jurisprudential, or regulatory changes. Users are advised to review this page periodically.

This Privacy Policy was last updated to comply with Regulation (EU) 2016/679 (GDPR) and Organic Law 3/2018.

¡Perfecto! 🚐✨
Te preparo primero la Política de Cookies y después la Política de Devoluciones en inglés, siguiendo el mismo estilo formal/legal que con la Privacy Policy, para que quede todo homogéneo en la web.

🍪 COOKIE POLICY

www.kitmueblescamper.com

I. USE OF COOKIES

This Website uses cookies and similar technologies to improve the User experience, enable proper functionality, analyze traffic, and personalize content and advertising. By browsing www.kitmueblescamper.com, the User consents to the use of cookies under the terms of this policy.

II. WHAT ARE COOKIES?

Cookies are small text files that are stored on the User's device (computer, smartphone, tablet) when visiting certain websites. They allow a site to recognize a User's device and store information about preferences or past actions.

III. TYPES OF COOKIES USED

1. Technical cookies – Essential for website operation and navigation.

2. Preference cookies – Remember User settings such as language, currency, or region.

3. Analytical cookies – Collect anonymous data on how visitors use the website to improve services (e.g., Google Analytics).

4. Advertising cookies – Used to display relevant ads tailored to User interests.

5. Third-party cookies – Set by external services integrated into the website (e.g., social media, embedded videos).

IV. COOKIE MANAGEMENT

Users can accept, block, or delete cookies installed on their device through their browser settings. Disabling cookies may affect the proper functioning of some features of the Website.

For more information, visit the help pages of your browser:

• Chrome: https://support.google.com/chrome/answer/95647

• Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies

• Safari: https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac

• Edge: https://support.microsoft.com/help/4027947

V. CONSENT

By continuing to browse www.kitmueblescamper.com, the User consents to the use of cookies under this Cookie Policy.

🔄 RETURNS & REFUNDS POLICY

www.kitmueblescamper.com

I. RIGHT OF WITHDRAWAL

In accordance with current European consumer regulations, the User has the right to withdraw from a purchase within 14 calendar days from the date of receipt of the product, without the need to provide any justification.

To exercise this right, the User must notify www.kitmueblescamper.com of their decision to cancel the purchase via email: kitmueblescamper@gmail.com, clearly indicating order details and contact information.

II. CONDITIONS FOR RETURNS

1. The product must be returned in its original condition, unused, and with all its components, manuals, and packaging.

2. Return costs are borne by the User unless the return is due to a defect or error attributable to www.kitmueblescamper.com.

3. Once the returned product is received and inspected, the refund will be processed within 14 days via the same payment method used in the purchase.

III. EXCEPTIONS

The right of withdrawal does not apply in the following cases:

• Customized or made-to-measure products (e.g., custom camper furniture kits).

• Products that, for hygiene or safety reasons, cannot be returned if unsealed (e.g., mattresses).

• Digital downloads or services once provided in full.

IV. DEFECTIVE PRODUCTS OR SHIPPING ERRORS

If the User receives a defective product or an item different from the one ordered, they must notify www.kitmueblescamper.com within 48 hours of delivery. In this case, all return or replacement costs will be assumed by the company.

V. CONTACT INFORMATION

For returns, refunds, or additional inquiries, please contact:

• Email: kitmueblescamper@gmail.com

• Phone: +34 653871812 / +351 962947703

• Address: Rua da Capela de Santo Antonio 7, Olho Marinho, Portugal